With location, photo and severity. Plus the material to invite people to report.
From single emails to a picture of the situation
Feedback about bike lanes and footpaths arrives by email, phone and social media. SmoothRide collects it in a structured way: where, how dangerous, what happens. You see hotspots instead of single cases, and residents see what happens to their report.
What your administration gets
Overview KPIs, top categories and newest reports for your period.
Map and list Every report as a dot by severity. One click highlights it in the list.
Status and export Set a status with a short note to residents. Filter by status, export as CSV.
Campaign kit Poster, flyer and social post with a QR code and your city name, ready to print.
How residents report
Take a photo. The AI recognises what is happening and suggests labels.
Rate it. Pick praise, nuisance or danger and add a detail if needed.
Follow it. Your administration's status appears right on the report.
Privacy, AI and accessibility
Faces and number plates are blurred automatically before storage.
AI texts are labelled and non-binding; decisions stay with you.
Built towards BITV 2.0 and WCAG 2.1 AA, with an accessibility statement.
All reports can be exported as CSV at any time.
Interface in German and English.
A three-month pilot in your city
We set up SmoothRide for your city, deliver the campaign material and review the results with you after three months. A first call takes 30 minutes, with no obligation.